Refund policy

We offer a 100% satisfaction guarantee. If you are not 100% happy with your Bijou, please contact us, and we will make it right. 

You can return your product for any reason within 45 days of delivery. 

Note: Any returns will have a 20% restocking fee applied, plus the cost of return shipping.

Bijou Build products include a 5-year manufacturer's warranty against any manufacturing quality issues. Please use as directed per the instructions and product safety labeling.

Your refund will be processed in 2-3 business days. 

Wood ordered through Bijou is not eligible for return.